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BizzyCar: Have You Heard The Buzz?

 

full-logo-blackyellow altAt BizzyCar, we are dedicated to revolutionizing the automotive industry by providing a cutting-edge, AI-driven Automated Service Recall Management Platform. Founded in St. Peters, Missouri, by third-generation car dealer Ryan Maher, BizzyCar is built on the principles of innovation, efficiency, and customer satisfaction. Our mission is to enhance vehicle safety and reliability, empowering dealers, OEMs, and consumers with a comprehensive, automated solution for managing service appointments, boosting recall completions, and driving dealership success.

The Genesis of BizzyCar

BizzyCar's journey began with CEO Ryan Maher, a third-generation car dealer, who faced a significant challenge in the automotive industry: managing vehicle recalls efficiently. During a bustling sales weekend, Ryan's dealership was notified of 42 recalls within their primary market area (PMA). With only a VIN list and no straightforward method to contact vehicle owners, Ryan was determined to find a solution.

This quest led to an innovative breakthrough inspired by an unexpected source: online vehicle listing. By performing a 25-mile search for vehicles in his PMA and pinpointing those with recalls, Ryan devised a practical approach to tackle the issue directly. This strategy, born out of necessity during the COVID-19 pandemic, laid the foundation for what would eventually become BizzyCar.

What BizzyCar Does Today

BizzyCar's AI-driven dealership recall software streamlines recall management, boosts service appointments, and increases revenue for dealerships. We utilize the best recall data to identify and prioritize vehicles needing recall repairs, including consumer-owned vehicles, fleet vehicles, and those for sale on local dealership lots. Our platform proactively schedules necessary service appointments, fully integrating with the dealership's DMS and Service Scheduler to ensure open service capacity and parts availability. With BizzyCar, there is no need for new tools or training, making the transition seamless and efficient.

Our Mobile Service application further enhances the customer experience by enabling dealerships to manage their mobile service fleets effectively. This ensures that service can be brought directly to the customer, increasing convenience and satisfaction.

The Value of BizzyCar

BizzyCar offers numerous benefits for dealerships, including:

  • Increase service appointments and add service revenue.
  • Create upsell and parts sales opportunities during service visits.
  • Capture missed service opportunities.
  • Enhance customer loyalty and retention.
  • Facilitate outreach to customers who have opted out of marketing communications.
  • Aid in win-backs and regaining lost customers.
  • Reduce marketing spend and raise ROI.
  • Improve customer service and ensure dealership compliance with recall regulations.
  • Boost opportunities for vehicle acquisitions and new car sales.
  • Manage the entire recall process efficiently without requiring additional training or disrupting existing processes.
  • Integrate seamlessly with DMS and Service Scheduler, optimizing appointment scheduling, shop floor loading, and parts integration.
  • Expand Mobile Service and B2B opportunities for the dealership.

BizzyCar Products

  1. Recall Management Platform: Utilizes the most accurate recall data to identify and prioritize vehicles subject to open recalls. Our AI-powered outreach efficiently sets mobile service appointments for:
    • Consumers: Checking VINs in the dealership's DMS.
    • Used Cars: Monitoring local dealerships and used car lots.
    • Fleets: Reviewing local fleet vehicles.
    • Recall Scout: Identifying missed recall opportunities among previously scheduled service appointments.
    • Lot Watcher: Ensuring the dealership's current inventory is up-to-date with recall status.
  1. Mobile Service Platform: Streamlines dealership service operations by bringing service directly to the customer, enhancing convenience and satisfaction. Key features include:
    • Mobile Service Command Center: Manages mobile service appointments, technician workflows, routes, and real-time vehicle monitoring.
    • Mobile Service Technician App: Provides comprehensive route management with integrated turn-by-turn navigation, parts management, check-ins, multi-point inspections, and photo uploads.

Tracking Success with BizzyCar

To measure our impact, we focus on key metrics such as:

  • Appointments: Tracking service appointments to manage capacity and efficiency.
  • Lost Customers Returned: Monitoring the return rate of previously lost customers.
  • Recall Completion Rate: Ensuring high recall completion rates to maintain OEM compliance.
  • Service Revenue: Evaluating the effectiveness and profitability of service operations.
  • ROI: BizzyCar dealers typically see a 8.3X ROI, but our top dealers who follow our best practices see over 20X ROI.

BizzyCar is committed to transforming the automotive service landscape by providing dealerships with intelligent, automated solutions that enhance vehicle safety, customer satisfaction, profitability and operational efficiency. Our innovative platforms and dedication to continuous improvement position us as a trusted partner for dealerships looking to thrive in an ever-evolving industry.

You have heard the 'Buzz', now see a demo: https://info.bizzycar.com/website