When it comes to solving the massive challenge of vehicle recalls, no one can go it alone. At BizzyCar, we’ve developed a robust platform that helps dealerships efficiently identify, contact, and convert recall opportunities into completed services, but a key piece of our success lies in our relationships with Original Equipment Manufacturers (OEMs). These partnerships are not only essential to our mission but also to the broader goal of ensuring vehicle safety, customer retention, and dealership profitability.
Real-Time Access to the Best Recall Data
In the world of recalls, accuracy and timeliness are everything. One of the biggest advantages of working closely with OEMs is gaining access to the most up-to-date and comprehensive recall data available. OEMs are the source of truth when it comes to identifying which vehicles are under recall, what parts are required, and how to remedy the issue. Through our OEM integrations, BizzyCar ensures that dealerships receive clean, current, and actionable recall data, making it easier than ever to serve their customers quickly and correctly.
Encouraging Dealer Participation
OEMs don’t just provide the data, they also play an important role in encouraging their dealer networks to take action. Many of our OEM partners recognize that BizzyCar helps dealers close the loop on open recalls more efficiently and at scale. Because our platform directly supports their own goals of customer satisfaction, brand safety, and compliance, OEMs often champion our solution across their networks. This top-down support is crucial in helping dealers feel confident in adopting BizzyCar as their recall management partner.
OEM-Subsidized Pilot Programs and Incentives
To further accelerate adoption, several OEMs offer subsidized pilot programs that lower the barrier for entry. These pilots allow dealers to experience the value of BizzyCar firsthand without a significant upfront investment. In addition to pilots, some OEMs provide coop-eligible incentives, making it even more cost-effective for dealers to implement and maintain our platform. These financial programs signal the OEM’s commitment to recall resolution and to supporting dealer success.
Driving New Initiatives: Mobile Service Enablement
For some OEMs, BizzyCar has gone beyond recall support and helped launch entirely new service initiatives, most notably, Mobile Service. While many OEMs recognize the value of Mobile Service in boosting customer convenience and brand loyalty, they often lack the operational tools and strategy to launch these programs effectively. That’s where BizzyCar steps in. Our Mobile Service Platform is purpose-built to make mobile operations efficient and profitable, equipping dealers with the scheduling, routing, communication, and reporting tools needed to deliver high-quality service off-site. By enabling OEMs to roll out Mobile Service with confidence, BizzyCar is helping shape the future of fixed ops.
Shared Goals: Retention, Revenue, and Customer Experience
At the heart of it, OEMs and BizzyCar share the same goals: helping dealers retain customers, increase service revenue, and provide exceptional service. OEMs understand that recalls aren’t just a safety issue, they're also a powerful retention tool. When done right, a recall visit becomes an opportunity to re-engage lost customers, build trust, and drive additional service work. BizzyCar’s automated platform makes it easy for dealers to do just that—bringing back customers who haven’t been seen in months or even years, and turning compliance into profitability.
BizzyCar's Value Proposition for Dealers
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Increase service appointments and add service revenue.
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Create upsell and parts sales opportunities during service visits.
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Enhance customer loyalty and retention.
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Facilitate outreach to customers who have opted out, aiding in win-backs and regaining lost customers.
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Reduce marketing spend and raise ROI.
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Improve customer service and ensure dealership compliance with recall regulations.
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Boost opportunities for vehicle acquisitions and new car sales.
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Manage the entire recall process efficiently without requiring additional training or disrupting existing processes.
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Integrate seamlessly with DMS and Service Scheduler, optimizing appointment scheduling, shop floor loading, and parts integration.
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Expand Mobile Service and B2B opportunities for the dealership.
BizzyCar's Value Proposition for OEMs
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Help with recall completion rates.
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Uphold the brand's promise to customers by prioritizing safety.
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Contribute to keeping people safe, aligning with mobile service initiatives.
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Help avoid negative press through proactive recall management.
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Ensure NHTSA compliance and mitigate liabilities.
Let’s Take the Next Step, Together
Whether you're an OEM or a dealer, you're a vital part of the recall ecosystem. Together, we can transform how recalls are managed, how customers are retained, and how safety is delivered.
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If you're an OEM: Let’s connect to explore how we can work even more closely together to elevate your recall and mobile service initiatives.
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If you're a dealer: Reach out today to schedule a personalized demo and see how BizzyCar can help you turn recalls into revenue, retention, and results.
Schedule a call at https://info.bizzycar.com/blog
