When it comes to winning back lost customers, generating new revenue, and increasing brand loyalty, two powerful dealership strategies are becoming an unbeatable combination: recall outreach and mobile service. On their own, each tactic delivers value—but together, they unlock an even greater opportunity to boost service revenue, enhance customer satisfaction, and create operational efficiencies.
Here’s why recalls and mobile service work so well together—and how dealerships are leveraging this duo to drive growth.
Recalls are often a source of frustration for customers—especially when they’re busy or far from the dealership. By offering mobile service for recall repairs, dealerships eliminate major customer pain points like:
Time off work
Travel to the dealership
Long wait times
With mobile service, technicians bring the repair to the customer—at their home, office, or anywhere convenient. This convenience translates into higher recall completion rates and improved customer satisfaction.
Recall outreach is typically viewed as a cost center, but savvy dealerships are flipping the script. With BizzyCar’s AI-powered Recall Management Platform identifying open recalls and scheduling mobile repairs, dealers are seeing:
More completed recalls = more vehicles back in the service pipeline
Opportunities to upsell additional maintenance or repairs
Increased average RO (repair order) values
Mobile service acts as a gateway—turning compliance into new business by giving your team a second chance to engage customers.
At BizzyCar, we make it easy to pair recall outreach with mobile service through our end-to-end platform. Here’s how:
Our platform automatically identifies eligible VINs and matches them with customers, automating outreach through text, phone, or email.
Customers can schedule their recall appointment—whether in-store or mobile—with a few text messages.
Your mobile techs receive everything they need through the Technician App, while service managers oversee operations via the Command Center for real-time efficiency.
Dealerships using BizzyCar’s combined recall and mobile service solution have reported:
40–70% increase in recall completions
25–40% boost in RO amounts from mobile upsells
Higher customer retention and CSI scores
By eliminating the hassle for customers and creating new service opportunities, this winning combo is helping dealers drive more revenue with fewer resources.
Mobile service and recall outreach are no longer “nice to haves”—they’re essential strategies for dealers looking to thrive in a competitive market. And when combined, they deliver exponential results.
If your dealership isn’t pairing recalls with mobile service yet, you’re missing out on one of the most effective ways to grow your fixed ops revenue and deliver an exceptional customer experience.
👉 Schedule a demo with BizzyCar today to unlock the power of this dynamic duo.