AI is transforming industries everywhere, but its impact on dealership service operations is especially critical. At BizzyCar, we leverage AI to solve real dealership challenges—not just as a buzzword, but as a practical solution for recall outreach, missed service opportunities, and general service communication.
Our AI doesn’t just automate tasks—it eliminates inefficiencies that have slowed dealerships down for years. From recall management to missed service opportunities, BizzyCar’s AI is changing the game by making service operations smoother, more profitable, and more customer-friendly.
For years, dealership service teams have been bogged down by repetitive, time-consuming tasks—logging into multiple systems, manually checking for recalls, verifying parts availability, and scheduling customers. These inefficiencies not only slow down operations but also hurt revenue and customer satisfaction.
Recalls highlight this problem perfectly. Traditionally, recall outreach has been handled manually by dealership staff, while manufacturers rely on outdated methods like mail, which customers often ignore. That’s why we developed an AI-powered solution that integrates directly with OEMs, automating the entire recall process.
But AI is only as powerful as the systems behind it. At BizzyCar, we ensure AI has access to the right data sources—DMS, service schedulers, OEM databases—so it can operate seamlessly and deliver real results.
✅ Recall Outreach
✅ Missed Service Opportunities
✅ General Service Outreach
A common scenario: A customer schedules an oil change, unaware that their vehicle has an open recall. By the time they arrive at the dealership, it’s too late to address the recall efficiently. Worse, if the necessary parts aren’t available, it results in a frustrating customer experience.
BizzyCar’s AI eliminates this problem by scanning upcoming service appointments, cross-referencing recall data, checking parts availability, and proactively reaching out to customers. If a recall part isn’t available, the AI notifies the dealership in advance—preventing wasted trips and improving customer satisfaction.
Missed service opportunities are a dealership’s silent revenue killer. Many customers don’t return for recommended repairs, and staff often lack the bandwidth to follow up.
BizzyCar’s AI actively scans for these opportunities—identifying declined services, upcoming maintenance needs, and past due appointments. It then automatically communicates with customers, encouraging them to book service—all without any manual effort from dealership staff.
Previously, dealers had to log in, sort through data, and manually initiate outreach. While BizzyCar streamlined this process, it still required human effort.
Now, AI handles everything—automating outreach, appointment scheduling, and follow-ups without requiring dealership staff to lift a finger. AI automatically checks for recalls, verifies parts availability, and syncs everything with the dealership’s service scheduler. This means no more missed opportunities, no more manual follow-ups—just streamlined efficiency.
Because of the overwhelming success of our recall AI, we’ve expanded our technology to support general service communication. In just three years, BizzyCar has sent over 55 million AI-powered messages, helping dealerships maximize service appointments and improve customer retention.
Now, our AI assists with first-time service reminders, next-visit scheduling, and follow-ups on declined services—ensuring every revenue opportunity is captured.
Unlike other solutions that use AI as a buzzword, BizzyCar’s AI is built to solve real problems—not just find problems for AI to solve. Our advanced AI Agents optimize recall outreach by analyzing millions of data points nightly, sourced directly from OEMs, ensuring the highest engagement and recall completion rates.
Fully integrated with DMS, schedulers, and other data sources, BizzyCar’s AI seamlessly connects to any dealership system, eliminating manual effort while enhancing efficiency.
✅ Automated Recall & Service Reminders – Notifies customers of open recalls and upcoming service needs using real-time access to customer, vehicle, and service history, as well as OEM data, TSBs, campaign info, and parts availability.
✅ Live Customer Q&A & Appointment Booking – Answers customer questions in real time and schedules service appointments automatically—without dealership involvement—by checking DMS and service scheduler availability.
✅ Recall Scout – Unlocking Additional Revenue – Scans upcoming service appointments for missed recall or service opportunities, then proactively engages with customers to add necessary repairs to their existing repair orders.
✅ Declined Services & Next Visit Scheduling – Follows up on declined service recommendations and ensures customers return for future maintenance, maximizing retention and repair order revenue.
BizzyCar’s AI doesn’t just automate dealership operations—it optimizes them, solving the most time-intensive challenges that slow service departments down.
This is the future of dealership service—powered by AI. Ready to see how BizzyCar can help your dealership maximize revenue and efficiency? Schedule a demo today!